True/False
Indicate whether the
statement is true or false.
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1.
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The settings and options in the Control Panel will be the same regardless of
what computer you are using.
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2.
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You can change the language your system uses in the System and Maintenance
category of the Control Panel.
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3.
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You will automatically have permission to change all the Control Panel settings
if you are on a network.
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4.
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In the Date and Time dialog box, you can select additional clocks to display the
time in other time zones.
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5.
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All computers are set to synchronize the system time with
time.windows.com.
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6.
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Different icons may appear in the notification area depending on the way your
taskbar is customized.
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7.
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When you make changes to a system setting, it is a good idea to record the
original settings.
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8.
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An upgrade to a software program is generally free.
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9.
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Standard users can install or uninstall applications in the root
directory.
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10.
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Using Mail Setup, you can create e-mail accounts and directories, change
settings for Outlook files, and set up multiple profiles of e-mail accounts and data files.
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Multiple Choice
Identify the
choice that best completes the statement or answers the question.
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11.
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Which of the following options is located in the System and Maintenance category
of the Control Panel?
a. | Administrative Tools | c. | Windows Firewall | b. | Windows Defender | d. | Folder Options |
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12.
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Which of the following Control Panel categories has the most options?
a. | Security | c. | Network and Internet | b. | Hardware and Sound | d. | Programs |
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13.
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Which of the following tasks can you perform using the Appearance and
Personalization window of the Control Panel?
a. | Change your e-mail profile | c. | Adjust the screen
resolution | b. | See a list of installed software | d. | Set power
options |
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14.
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The Ease of Access category of the Control Panel is helpful for users with a
____.
a. | laptop | c. | wireless Internet connection | b. | vision, hearing, or
mobility disability | d. | standard user account |
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15.
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The Additional Options category in the Control Panel includes ____.
a. | specialized programs | c. | power options | b. | settings for changing the time
zone | d. | security
features |
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16.
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If Classic view is selected in the Control Panel, you can change it by clicking
the ____ link.
a. | Category | c. | Appearance and Personalization | b. | Control Panel
Home | d. | Default
View |
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17.
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The Wait text box in the Screen Saver Settings dialog box allows you to enter
the number of minutes ____.
a. | that the screen saver will display before turning off | b. | before a different
screen saver is displayed | c. | before the screen saver
starts | d. | that you want to preview the screen saver |
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18.
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Which of the following is not a tab in the Sound dialog box?
a. | Playback | c. | Sounds | b. | Recording | d. | Audio |
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19.
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Clicking the time display in the notification area opens the ____.
a. | Control Panel | c. | Clock, Language, and Region window | b. | Date and Time
Properties dialog box | d. | Change Settings dialog box |
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20.
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You can display the Mouse Properties dialog box from which window in the Control
Panel?
a. | System and Maintenance | c. | Hardware and Sound | b. | Ease of Access | d. | Appearance and
Personalization |
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21.
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The option to “Let Windows suggest settings” is located in the
____.
a. | Ease of Access window | c. | Mouse Properties dialog box | b. | Keyboard Properties
dialog box | d. | Speech
Recognition Options window |
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22.
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Which of the following is not an option in the Security Center?
a. | Windows Firewall | c. | Windows Update | b. | Windows CardSpace | d. | Windows
Defender |
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23.
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Installing new or updated software from a CD or DVD is a simple process that
starts by ____.
a. | making a backup copy | c. | inserting the CD or DVD into the computer | b. | recording the
product key | d. | registering the
software |
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24.
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A(n) ____ is a fix for a specific problem in the software.
a. | download | c. | update | b. | upgrade | d. | none of the
above |
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25.
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Which factor is eliminated when subscribing to an SaaS application?
a. | Hardware | c. | Upkeep | b. | Installation fees | d. | All of the
above |
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26.
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The Windows ____ feature provides a system for creating relationships with Web
sites and online services that use credit cards and membership cards for payment or
credentials
a. | Defender | c. | Update | b. | Firewall | d. | CardSpace |
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27.
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To access the ____, click Programs in the Control Panel and then click Use an
older program with this version of Windows.
a. | Startup program | b. | Program Compatibility
Wizard | c. | Windows Task Manager | d. | System Configuration Utility
(MSCONFIG) |
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28.
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If a file cannot be read by an application, you can check it by right-clicking
the filename and then clicking ____.
a. | Encrypt | c. | General | b. | Properties | d. | Advanced |
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FIGURE 10-1 
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29.
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The options shown in Figure 10-1 above can be located in the ____ category of
the Control Panel.
a. | Ease of Access | c. | Security | b. | System and Maintenance | d. | Network and
Internet |
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FIGURE 10-2 
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30.
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The dialog box shown in Figure 10-2 above can be opened from the ____
window.
a. | Hardware and Sound | c. | Appearance and Personalization | b. | Programs | d. | User Accounts |
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Case 10-1
Lakisha has just moved to a different work station in her
office. She is on a network and needs to add a new local printer to her computer and change the
default printer.
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31.
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Lakisha should access the ____ category of the Control Panel in order to add or
remove printers.
a. | Hardware and Sound | c. | Programs | b. | Network and Internet | d. | User Accounts |
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32.
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To change the default printer, Lakisha would select the printer in the Printers
window and then ____.
a. | open the Printing Preferences dialog box | b. | click the Set as
default button on the toolbar | c. | type the printer’s location in the
Address bar | d. | start the Add Printer Wizard |
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Case 10-2
Rupert has been assigned a new project at work and needs to
install additional software on his computer in order to have access to the programs that he needs to
complete the project.
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33.
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If Rupert installs the software himself, it can be assumed that he has a(n) ____
account on his computer.
a. | administrator | c. | guest | b. | standard | d. | family |
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34.
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When Rupert inserts the installation disc into the appropriate drive, most
likely a(n) ____ dialog box will be displayed.
a. | Run Setup | c. | Program Information | b. | Open with WinZip | d. | AutoPlay |
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Matching
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Identify the letter of the choice that best
matches the phrase or definition.
a. | System and Maintenance category of
Control Panel | b. | Network and Internet category of Control Panel | c. | Hardware and Sound
category of Control Panel | d. | Programs category of Control
Panel | e. | Appearance and Personalization category of Control
Panel |
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35.
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Lets you manage devices such as printers, the mouse, and the keyboard
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36.
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Settings include backup and restore, power options, and Windows Update
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37.
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Provides options to select a new color scheme and change the desktop
background
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38.
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Gives you the options to access offline files and sync with other
computers
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39.
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Provides options to install, change, or remove software
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